Internet outages throughout 2025 lead to connectivity issues on platforms
These disruptions were especially notable on video-on-demand platforms, gaming networks, and communication services, highlighting both the essential role of digital tools in daily life and the vulnerability of heavily centralized infrastructures.
A major factor behind these incidents was the dependence of many services on a limited number of cloud providers and critical systems. This reliance on centralized infrastructure contributed to several cascading outages that affected multiple platforms simultaneously.
The year’s most extensive disruption occurred in October, when a malfunction at Amazon Web Services (AWS) affected approximately 17 million users worldwide, according to data from Internet monitoring firms. The problem originated at a single US-EAST server, resulting in prolonged outages on platforms including Snapchat, Netflix, and various e-commerce sites.
February saw the second-largest outage, when Sony’s internal systems prevented 3.9 million users from accessing the PlayStation Network, the company’s online gaming platform, for over 24 hours.
In November, an estimated 3.3 million users experienced interruptions due to issues within Cloudflare’s core cloud infrastructure. This five-hour outage ranked as the year’s third-largest disruption.
Other notable service interruptions included roughly 3 million YouTube users affected in October, and at least 2 million users reporting outages on the US-based social media platform X.
Additional reports throughout 2025 indicated that 1.4 million users could not access Google Cloud or Cloudflare services, 1.1 million users faced Spotify outages, 890,000 reported WhatsApp disruptions, 877,000 lost access to Vodafone UK, and in May, 841,000 users experienced problems on X.
These events collectively underscored the growing reliance on digital infrastructure and the risks posed by overconcentration in cloud and network services.
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